Wedding Videography Terms & Conditions
Last updated: 16 August 2026
These Terms & Conditions apply to wedding videography services supplied by MJ Films. Please read them before completing the booking form and making a booking payment.
1. About MJ Films
Trading name: MJ Films
Email: mark@weddingvideowales.com
References in these terms to “MJ Films”, “we”, “us” or “our” mean MJ Films. References to “you”, “the couple” or “the client” mean the person or people making the booking.
2. Making a Booking
A wedding date is not reserved until we have received:
- the completed booking form;
- the required booking payment; and
- our confirmation that the booking has been accepted.
Once these have been received, the booking becomes a contract between you and MJ Films.
The agreed quotation, booking confirmation and these Terms & Conditions together form the contract. If any specific arrangement agreed in writing differs from these general terms, the specific written agreement will take priority.
3. Booking Payment and Balance
UK Weddings
A booking payment of £150 is normally required to reserve the wedding date. This forms part of the total agreed price and is deducted from the final balance.
The remaining balance is due 14 days before the wedding date.
Destination Weddings
Destination weddings require a booking payment of 50% of the agreed filming fee.
The remaining 50% is due 14 days before the wedding date unless otherwise agreed in writing.
A destination wedding is generally a wedding requiring air or sea travel, or an overnight stay outside our normal operating area, where this has been identified in the quotation or booking confirmation.
Flights, accommodation, transfers or other travel costs may be payable separately where stated in the quotation.
If a booking is made within 14 days of the wedding, the full amount will normally be due when the booking is confirmed.
4. Late Payment
If the balance has not been received by the due date, we will contact you and provide an opportunity to make payment.
If payment remains outstanding after a reasonable reminder, MJ Films may suspend work or treat the booking as cancelled by the client.
We are not required to attend the wedding while a material part of the agreed fee remains unpaid.
5. Cancelling Your Wedding Videography
If you need to cancel, please tell us in writing as soon as possible by emailing mark@weddingvideowales.com.
Because a wedding date is reserved specifically for you, cancellation may result in a cancellation charge.
As a general guide, the maximum cancellation charges are:
- More than 90 days before the wedding: up to the £150 booking payment for a standard UK wedding.
- 31 to 90 days before the wedding: up to 50% of the agreed filming fee.
- 30 days or fewer before the wedding: up to 100% of the agreed filming fee.
These figures are maximum amounts and are not intended to operate as automatic penalties.
Any cancellation charge will take account of the reasonable losses caused by the cancellation, including work already carried out, costs already incurred, loss of the reserved date and our ability to obtain another booking for that date.
We will also take account of costs that we have saved because the wedding is no longer taking place.
If the date is successfully rebooked with another wedding, any cancellation charge may be reduced accordingly.
6. Destination Wedding Cancellation
For destination weddings, the 50% booking payment is not automatically forfeited in full simply because the wedding is cancelled.
However, MJ Films may retain or recover reasonable losses directly resulting from the cancellation.
These may include non-refundable or non-transferable:
- flights;
- accommodation;
- transport;
- baggage or equipment charges;
- permits;
- visa costs; and
- other expenditure specifically incurred for the wedding.
Any amount retained will take account of costs saved and any sums that we are able to recover from airlines, hotels or other suppliers.
7. Changing the Wedding Date
If your wedding date changes, please contact us as soon as possible.
Where MJ Films is available on the new date, we will normally transfer the booking once without an additional administration charge.
Any additional travel, accommodation or other costs created by the change may be added to the quotation with your agreement.
If we are not available on the new date, the original booking will normally be treated as a cancellation by the client and the cancellation provisions above will apply.
A second or subsequent date change may require a new quotation or booking agreement.
8. Statutory Cancellation Rights
Nothing in these terms removes or limits any statutory cancellation or consumer rights that apply to you.
Consumer law provides cancellation rights for certain contracts entered into online, by telephone or away from business premises, although there are also exceptions for certain services supplied on a specific date or during a specific period.
If a statutory cooling-off or cancellation right applies to your particular booking, that right takes priority over these contractual cancellation terms.
You may exercise any applicable statutory cancellation right by sending a clear statement to mark@weddingvideowales.com.
9. If MJ Films Cannot Attend
If illness, injury, accident or another serious circumstance prevents the booked videographer from attending, MJ Films will make reasonable efforts to arrange a suitable replacement professional where possible.
We will discuss any proposed replacement with you.
If we cannot provide the agreed filming service and a suitable replacement cannot be arranged, we will refund payments relating to services that cannot be provided.
This does not affect any rights you have under consumer law.
10. Circumstances Outside Our Control
Occasionally a wedding or filming arrangement may be affected by circumstances outside the reasonable control of either party.
Examples may include:
- extreme weather;
- serious transport disruption;
- venue closure;
- government restrictions;
- dangerous conditions;
- major emergencies; or
- other circumstances that make performance impossible or unsafe.
Where possible, we will work with you to find a practical alternative, including postponement or rearrangement.
If the contract cannot reasonably continue, any refund or cancellation charge will be dealt with fairly, taking account of services already provided, costs incurred and applicable consumer law.
11. Agreed Coverage
The filming times, venues and services shown in the quotation or booking confirmation form the agreed coverage.
Please provide accurate addresses, ceremony times and other important timings before the wedding.
We cannot guarantee additional coverage if the wedding schedule changes significantly on the day.
If the wedding runs late, we may remain beyond the agreed finish time where practical, but additional filming time is not automatically included and may be charged separately where agreed.
12. Delays on the Wedding Day
Weddings do not always run to schedule and reasonable delays will be accommodated wherever possible.
However, delays caused by the venue, ceremony, transport, other suppliers or members of the wedding party do not automatically extend the agreed filming period.
If a substantial delay makes planned filming impossible, we will adapt the coverage as reasonably as possible.
13. Venues and Filming Permission
You should make sure that the ceremony venue, reception venue and relevant officials are aware that professional videography will take place.
Some registrars, churches, venues or officiants impose restrictions on:
- camera positions;
- lighting;
- audio equipment;
- movement during the ceremony;
- drone filming; or
- where suppliers are permitted to work.
MJ Films must comply with reasonable venue, legal and safety restrictions.
We cannot guarantee footage that we are prevented from recording because of restrictions imposed by a venue, officiant or other person with authority over the location.
14. Guests and Other Suppliers
We will make reasonable efforts to work alongside photographers, venue staff and other wedding suppliers.
We cannot guarantee a particular shot if our view is obstructed by guests, photographers, mobile phones, venue staff, decorations or other circumstances outside our reasonable control.
You should let us know before the wedding about any known restrictions or unusual arrangements that may affect filming.
15. Our Filming Approach
MJ Films generally works in an observational and low-key way, allowing the wedding to take place naturally.
Some occasional positioning or direction may be suggested where it will genuinely improve a shot, but the wedding will not normally be repeatedly staged for the camera.
Camera positions, lenses, lighting, audio equipment and other production decisions are made according to the conditions on the day.
16. Specific Shots
We will make reasonable efforts to record the important parts of the wedding that fall within the agreed coverage.
Wedding days are live events and it is not possible to guarantee every individual guest, reaction, detail or requested shot.
If there is something unusually important that we would not reasonably know about, please tell us before the wedding.
17. Drone Filming
Drone filming is never guaranteed.
It depends on factors including:
- weather;
- wind;
- airspace restrictions;
- local restrictions;
- venue or landowner permission;
- safety;
- the available time on the wedding day; and
- applicable aviation rules.
The decision whether it is safe and lawful to fly remains with the drone operator.
If drone footage cannot be captured, this does not normally amount to cancellation of the wider wedding videography service unless drone filming was expressly agreed as a separately priced essential service.
18. Sound Recording
Where ceremony and speech coverage is included, MJ Films will normally use dedicated audio equipment in addition to camera microphones.
Audio quality can nevertheless be affected by venue acoustics, sound systems, wind, electrical interference, restrictions on microphone placement or decisions made by the venue or officiant.
Where a venue provides its own sound system, MJ Films cannot guarantee the performance or quality of equipment owned or operated by that venue.
19. Equipment and Technical Failure
MJ Films takes reasonable precautions to reduce the risk of equipment, media or data failure and uses professional equipment appropriate to the booking.
However, no camera, microphone, memory card, hard drive or other electronic system can be guaranteed never to fail.
If footage is lost or unusable despite reasonable care, we will assess the extent of the affected service and provide an appropriate remedy having regard to the circumstances and your statutory rights.
Nothing in these terms excludes liability where it would be unlawful to do so.
20. Editing and Creative Decisions
The finished wedding film is edited in the established style of MJ Films.
Editing decisions include:
- shot selection;
- sequence and pacing;
- colour treatment;
- audio selection;
- music;
- the use of slow motion;
- the inclusion or omission of individual clips; and
- the overall length and structure of the film.
Unless a specific running time has been agreed in writing, the duration of the finished film may vary according to the wedding and the material recorded.
21. Music
Music used in a finished film must be suitable for the intended use and properly licensed where required.
You are welcome to tell us about the kind of music you like, but we cannot guarantee the use of a particular commercially released song where the required rights are not available.
Music licensing may also affect where a film can legally be uploaded or shared.
22. Delivery
The delivery method will be stated in the quotation, booking confirmation or subsequent correspondence.
We will provide an estimated editing and delivery timeframe.
Unless a specific delivery deadline has been expressly agreed in writing, delivery dates are estimates rather than guaranteed dates.
Busy periods, unusually large projects, illness or circumstances outside our reasonable control may affect editing time. If there is a significant delay, we will keep you informed.
23. Changes to the Finished Film
Please contact us promptly if you believe the delivered film contains a factual or technical error.
Requests for substantial creative changes, replacement music, restructuring, removal of correctly edited footage or an alternative version of the film are not automatically included in the original price and may be quoted separately.
This does not affect your rights if the service has not been provided with reasonable care and skill or does not match what was agreed.
24. Raw Footage
Raw, unedited footage is not included unless it is specifically stated in the quotation or booking confirmation.
Where raw footage is supplied, it may contain unfinished material, camera tests, duplicate shots, unused audio and material that was never intended for inclusion in the finished film.
25. Copyright
Unless otherwise agreed in writing, copyright in footage and edited films created by MJ Films remains with MJ Films.
Once the agreed fee has been paid in full, the couple receives a licence to watch, download and share the delivered wedding film for normal personal and non-commercial use.
The film must not be sold, licensed for commercial use or supplied to a business for advertising without written permission from MJ Films.
26. Website, Portfolio and Promotional Use
Permission to use wedding footage for the MJ Films or Wedding Video Wales website, portfolio, showreel, social media or advertising should be dealt with separately from the main booking agreement.
Where we ask for promotional permission, you are free to decline it and declining will not affect whether we accept your wedding booking.
If promotional use has been separately agreed, you may subsequently contact us if there is a particular privacy concern that you would like us to consider.
27. Your Own Social Media Use
You may normally share your delivered wedding film or excerpts from it on your personal social media accounts.
Third-party platforms may independently mute, restrict or remove material because of their own music, copyright or content-recognition systems. MJ Films cannot control decisions made by those platforms.
28. Storage and Archiving
You are responsible for keeping your own safe copy of the delivered wedding film.
MJ Films does not provide indefinite storage.
Unless otherwise agreed, raw footage, project files and other production material may be deleted 90 days after final delivery.
After deletion, replacement copies, alternative edits or recovery of unused footage may no longer be possible.
29. Information You Provide
You are responsible for giving us reasonably accurate information about:
- the wedding date;
- venue addresses;
- ceremony and reception times;
- important schedule changes;
- access restrictions;
- parking or loading restrictions; and
- any specific filming restrictions you already know about.
MJ Films is not responsible for problems directly caused by materially incorrect or missing information supplied by the client where we could not reasonably have known the correct information.
30. Privacy and Personal Information
We use information supplied during the enquiry and booking process to communicate with you, manage the booking, plan the filming, process payments and deliver the agreed service.
Personal information will only be used or retained where there is an appropriate reason for doing so and will be handled in accordance with applicable data protection law.
31. Complaints
If you are unhappy with any aspect of the service, please contact us at mark@weddingvideowales.com and give us a reasonable opportunity to investigate and respond.
Where possible, please raise issues with a delivered film promptly so that the relevant project material is still available.
Nothing in this section limits your statutory consumer rights or imposes an artificial deadline for exercising a legal right.
32. Our Responsibility to You
MJ Films will provide the agreed service with reasonable care and skill.
We do not exclude or restrict liability where doing so would be unlawful.
We are not responsible for losses that were not reasonably foreseeable when the contract was made or for losses caused entirely by circumstances outside our reasonable control, subject always to your statutory rights.
33. Changes to These Terms
The Terms & Conditions applying to your booking are those provided or made available when the booking is confirmed.
We will not retrospectively make a material change to an existing booking without agreement where that change would disadvantage you.
34. Severability
If any individual provision in these terms is found to be invalid, unlawful or unenforceable, the remaining provisions will continue to apply so far as legally possible.
35. Governing Law
These terms and the contract between you and MJ Films are governed by the law of England and Wales.
Nothing in this clause removes any mandatory consumer protection or jurisdiction rights that apply to you.
36. Acceptance
By completing the booking form, making the required booking payment and receiving confirmation from MJ Films, you confirm that you have had an opportunity to read these Terms & Conditions and agree to the booking on this basis.
MJ Films